Refund policy

Last updated: August 31, 2026

Returns

We accept returns of unopened products within 30 days of delivery. To keep things simple and safe, we can't accept returns on anything opened — once a seal is broken, the product can't be restocked.

To start a return, email us at info@drinkmills.com with your order number. We'll confirm your return and send you instructions for shipping the product back. Return shipping costs are the customer's responsibility unless we made a mistake with your order.

Refunds

Once we receive your return and confirm it's unopened, we'll issue a refund to your original payment method. Refunds are processed within 5 business days of receiving the return; your bank or card issuer may take additional time to post the credit.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or isn't what you ordered, email info@drinkmills.com within 30 days of delivery with your order number and a photo of what you received. We'll make it right at no cost to you — replacement or refund, your choice.

Subscriptions

You can skip, pause, or cancel your subscription at any time from your customer account, or by emailing info@drinkmills.com — no fees, no questions. Cancelling stops future charges; it doesn't refund orders that have already been billed and shipped. An unopened subscription shipment follows the same 30-day return window as any other order.

Questions

Email us at info@drinkmills.com — a real person reads it.